Responsible Gaming
is a Commitment by wanbd
wanbd believes gaming should be a source of enjoyment — not stress or problems. With our safe and responsible gaming tools, you can stay in control at all times.
Our Commitment
wanbd ensures a safe, transparent, and responsible gaming environment for players in Bangladesh.
Online gaming is for entertainment — it is not a reliable source of income. If you feel gaming is having a negative impact on your daily life, family, or finances, seek help right away. wanbd's 24/7 Bengali live chat support is always here for you.
What is Responsible Gaming?
Responsible gaming means enjoying gaming as entertainment while maintaining conscious control over your time and money. It means making deliberate decisions about when you play, how long you play, and how much you spend. wanbd provides a range of tools and features to help you with this.
- See gaming as entertainment, not a way to earn money
- Only spend money you can afford to lose
- Take regular breaks and set time limits
- Prioritize spending time with family and friends
How does wanbd keep you safe?
We have put multiple measures in place to ensure safe gaming on the wanbd platform. From age verification to voluntary break options — at every level we make sure your gaming experience stays enjoyable and safe.
- Strict 21+ age verification process
- Option to set deposit limits
- Self-exclusion and time-out options
- 24/7 Bengali-language support team
Safe Gaming Tools and Features
All the features wanbd offers to help you keep your gaming experience under control.
Age Verification (21+)
wanbd is for people aged 21 and above only. Age verification is mandatory when opening an account. Protecting minors from gaming is our highest priority.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately, and a prior notice period applies if you wish to increase it.
Time-Out (Temporary Break)
If you want to take a break for a few days, use the time-out feature. Set a break of anywhere from 24 hours to several weeks, according to your preference.
Self-Exclusion
If you feel gaming is becoming a problem, choose the self-exclusion option. This will completely deactivate your account for a set period — with no exceptions.
Session Reminders
You will receive automatic reminders after a set period of play. These will let you know how long you have been playing and whether it is time to take a break.
24/7 Support
Contact our Bengali-language live chat support team at any time for any issue. They are here for you — whether it is a gaming concern or anything else.
Deposit and Withdrawal Limits
Learn about wanbd's set limits to help you maintain financial control.
Minimum Deposit
৳100
Per payment method
Minimum Withdrawal
৳500
Per payment method
Withdrawal Time
30 minutes – 3 hours
Fast processing
Payment Methods
bKash • Nagad • Rocket • Upay • Bank Transfer
If you feel you need an even lower limit, you can set a custom deposit limit through our live chat support. Reducing a limit takes effect immediately; a set waiting period applies to requests to increase a limit.
Check Yourself
The questions below will help you reflect on your gaming habits. If you answer "yes" to most of them, please get in touch with support.
Are you playing repeatedly to try to win back money you have lost?
Is gaming causing you to spend less time with family or friends?
Do you want to stop gaming but find you cannot?
Are you spending money meant for everyday expenses on gaming?
Have you lied or hidden information about your gaming?
Do you feel restless or irritable when you are not playing?
Help is easy to find
If you answered "yes" to any of the questions above, do not hesitate. Our support team will help you with complete confidentiality.
24/7 Bengali Live Chat
Protecting Minors
Protecting children and young people from online gaming is our ethical responsibility.
Advice for Parents
Follow the steps below to make sure no underage member of your household can use wanbd:
- Always keep your login details private
- Have open conversations with your family about online gaming
- Use parental control software on children's devices
- If you have any suspicion, contact support right away
wanbd's Age Verification Process
We verify age at the time of registration. We reserve the right to carry out additional verification on any account we consider suspicious, at any time.
- Only users aged 21 and above are approved to register
- Accounts suspected of being underage are suspended immediately
- Withdrawals are held until verification is complete
- Verification is done via national ID card or passport
How to Get Help
If gaming becomes a problem, acting quickly is important — wanbd is always here for you.
Live chat
Click the live chat button on our website. Speak in Bengali — our trained support team is ready 24/7.
Email Support
Write the details of your issue and send it to [email protected]. We will do our best to respond as quickly as possible.
Account Settings
Activate deposit limits, a time-out, or self-exclusion directly from your own account — no approval needed.
Remember: Asking for help is a sign of courage, not weakness. wanbd's support team will listen to you with complete confidentiality and help you take the steps you need.
Frequently Asked Questions
Answers to the most commonly asked questions about responsible gaming.
Enjoy wanbd Responsibly
Play your favourite games in a safe environment — cricket betting, slots, or live casino — all in one place.