wanbd Privacy Policy

Introduction and Purpose of This Policy

wanbd ("we", "our", or "platform") is an online gaming platform that provides live casino, sports betting, slots, and various other gaming services for players in Bangladesh. Protecting your privacy is one of our highest priorities.

This privacy policy ("policy") explains how wanbd collects your personal information, for what purposes it is used, how long it is stored, and when and with whom it may be shared. This policy applies to the https://wanbd.cam website, its mobile version, and all associated digital services of wanbd.

By registering on our platform or using our services, you are agreeing to this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services.

What Information We Collect

wanbd may collect the following types of personal information:

2.1 Identity Information

• Full name, date of birth, and nationality.
• National ID number or passport number (where applicable for identity verification).
• Photos or scanned documents that confirm your identity.

2.2 Contact Information

• Email address.
• Residential address.

2.3 Financial Information

• Mobile banking account details (bKash, Nagad, Rocket, Upay).
• Bank account details (for bank transfers).
• Transaction history and deposit-withdrawal records.

2.4 Technical Information

• IP address and device type.
• Browser type and version.
• Login times and activity logs.
• Cookies and session data.

2.5 Gaming Activity Information

• Betting history, win and loss records.
• Game preferences and play patterns.
• Bonus and promotion usage details.

Methods and Sources of Data Collection

3.1 Direct Collection

When you register on wanbd, verify your account, complete a deposit or withdrawal, contact support via live chat, or fill out any form — you are directly providing us with information.

3.2 Automatic Collection

When you browse our website or use our services, technical information is automatically collected through cookies, web beacons, and similar technologies. This information is used to improve the site's performance and personalize your experience.

3.3 Collection from Third Parties

As part of the identity verification process or for fraud prevention purposes, we may verify or supplement certain information using trusted third-party services.

Purposes of Data Use

wanbd uses your personal information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and keeping your account secure.
• Service Delivery: Operating all platform services including gaming, betting, and financial transactions.
• Customer Support: Resolving your inquiries, complaints, and assistance requests.
• Fraud Prevention: Detecting and preventing illegal activity, money laundering, and account misuse.
• Responsible Gaming: Identifying excessive play patterns and providing necessary support.
• Marketing and Promotions: Sending relevant offers, bonuses, and promotional information with your consent.
• Service Improvement: Analyzing user experience to improve the quality of the platform.
• Legal Compliance: Retaining information as required to comply with applicable laws and regulations.

Data Sharing and Third Parties

wanbd does not sell your personal information. Information may be shared only in the following limited circumstances and only to the extent necessary:

5.1 Service Provider Partners

Minimum necessary information is shared with trusted third-party service providers to carry out payment processing, identity verification, fraud detection, and technical infrastructure management. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed as required by court orders, lawful requests from law enforcement authorities, or applicable legal obligations.

5.3 Business Transfers

In the event of any merger, acquisition, or transfer of wanbd's business or assets, user information may form part of the transferred assets. You will be notified in advance in such circumstances.

5.4 With Your Consent

Before sharing your information for any purpose other than those listed above, we will obtain your explicit consent.

Data Security Measures

wanbd applies industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption, making it practically impossible to intercept or alter data.
• Secure Data Storage: Personal and financial information is stored in encrypted databases, with firewalls and access controls in place to prevent unauthorized access.
• Limited Access: Only authorized personnel can access specific data, and all access is logged.
• Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
• Password Protection: Passwords are never stored in plain text; only strong cryptographic hashes are retained.
• Fraud Detection Systems: Automated monitoring systems are active to detect and prevent unusual activity in real time.

We make every effort to protect your data. However, no one can guarantee complete security on the internet. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

Cookie Policy

Cookies are small text files stored in your browser. wanbd uses the following types of cookies:

7.1 Essential Cookies

These cookies are necessary for the basic functionality of the website and for managing your login session. Without them, the platform will not work properly.

7.2 Performance and Analytics Cookies

These cookies are used to understand how the website is being used, which helps us improve the quality of our services. This information is processed in aggregated form.

7.3 Personalization Cookies

These cookies are used to remember your preferences (language, display settings, etc.) and to personalize your experience.

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

Data Retention Period

wanbd retains your information only for as long as it is needed to fulfil the purpose for which it was collected or to meet legal obligations.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, information may be retained for a specified period as required by law.
• Financial Transaction Records: Financial data and transaction records are generally retained for an extended period.
• Marketing Data: If you request to opt out of marketing communications, no further messages will be sent from that date.

Once the designated period has passed or the information is no longer needed, it is securely deleted or anonymized.

Your Rights and Choices

wanbd recognizes the following rights regarding your information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any of your information is inaccurate, you can request that it be corrected.
• Right to Opt Out of Marketing: You can request to stop receiving promotional communications at any time.
• Right to Data Portability: In certain circumstances, you can request a copy of your information.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.

To exercise any of the above rights, please contact us at our support email. We will verify your request and respond within a reasonable time. Please note that some information may not be possible to delete due to legal obligations or legitimate interests.

Protection of Minors' Data

wanbd is a platform for users aged 21 and above only. We do not knowingly collect any personal information from minors.

We verify age as part of the registration process. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please contact us immediately.

Changes to This Policy

wanbd may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top will be revised accordingly.

For significant changes, we will endeavor to notify you by email or through a prominent notice on the platform. Continued use of the platform after a revised policy is published will be considered acceptance of the changes.

We recommend that you review this policy periodically so that you remain informed about how your information is being protected.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us: